Configurable field workflows for acquisition, verification and operational execution.
Incento offers enterprise-ready field execution for teams that need verified outcomes, regional reach and measurable control across high-frequency operational workflows.
Physical and documentary verification
Address checks, office verification, merchant verification, assisted KYC, re-verification and supporting documentation capture.
- Geo-tagged visits
- OTP and field validation logic
- Real-time status visibility
Field sales and sourcing
Acquire, qualify and onboard customers for loans, insurance, merchant products, software and physical products through guided workflows.
- Lead qualification logic
- In-app training modules
- Performance-linked payouts
Pre-NPA reminders to specialist collections
Run structured reminder journeys, field follow-ups and sensitive recovery workflows with strong documentation and support controls.
- DPD-based logic
- Evidence capture
- Police-verified supply for sensitive work
Document and data collection
Collect, scan, digitise and structure field documents or location-led data with a clear chain of custody and auditable logs.
Pickups, audits and local execution
Branch audits, merchant visits, inventory checks, market surveys, service fulfilment and operational last-mile support.
Workflow design for your use case
Build custom customer workflows, approval stages, data fields and dashboard metrics aligned to your internal process.
Track tasks, manage support queries and define your own metrics.
The dashboard is where enterprises control the operating model. Create workflows, track every task, monitor SLA performance, resolve support requests and export reports that fit internal compliance and ops needs.
- Task and support-query tracking from one enterprise console
- Custom metric definitions and workflow-specific reporting
- Role-based review, approvals and issue resolution
Workflow tracking
Assignments, closures, reworks and exceptions.
Deploy the way your team prefers.
Incento fits into existing operations stacks through API-led workflows, bulk task uploads, dashboard-based execution or white-labeled deployment models.
API integration
Best for digital-first teams that want Incento embedded directly into internal systems.
Bulk upload
Start quickly by uploading task sheets without engineering effort.
Self-service dashboard
Assign, monitor, support and download reports from one place.
White-labeled execution
Your brand on the experience, Incento's execution engine under the hood.
Workflow-driven, not manpower-led.
Incento is built as a platform business. That means operational control comes from workflow logic, validations, training, supply quality and dashboard visibility, rather than from carrying a fixed payroll-heavy field team.